Information covered by this statement
Information we collect directly from you
We collect information directly from you when you choose to call or email us, or otherwise provide information directly to us. Examples of information we may collect from you are provided below:
- Email address
- Postal address
- Telephone and/or fax number
- Demographic information
Information we collect when you visit our website, mobile applications or other online services
- Information about your device browser and operating system
- IP address
- Web pages you view
- Links you click
- IBC emails you open
How IBC uses this information
Personal information collected by IBC is kept securely and confidentially to protect the privacy of individuals using our services. We use the information to improve the quality of our service, tailor our content to match your requirements and conduct other IBC business operations. Examples of how we may use the information we collect are provided below:
- Answer your questions or respond to your requests
- Protect against or identify potential fraudulent transactions
- Analyse the use of, and develop, our products, services and marketing
- Send you email and/or postal messages with information about IBC news and other content that we feel might interest you
- Enforce our terms and conditions and otherwise manage our business
IBC is committed to protect your privacy in order to maintain the trust-based relationships we are so proud of. We do not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required to do so by law. Under the Data Protection Act 1998, you are entitled to request details of personal information which we hold about you. As of 25th May 2018, IBC will only collect personal information with your explicit consent. To ensure meaningful consent is obtained from you, IBC will provide you with reasonable notice ensuring that your consent is provided on an informed basis.
Your Communication Options
We provide choices about the way we communicate with you.
You can stop receiving promotional email messages from IBC by following the opt-out instructions provided in any such message you receive.
You can stop receiving promotional postal mail from IBC by following the opt-out instructions that may be included within those communications.
You and your Information
To the extent provided for by applicable law, you have certain rights in respect of the management of the personal data we hold about you. You have the right to request rectification of your personal data; to obtain restriction of the processing of personal data; to object to the processing of personal data (including direct marketing) and to data portability. To exercise any of these rights, please contact us as described below:
Where you have provided consent for our processing of your personal data, you may withdraw that consent at any time by contacting us as described below. We will cease processing your personal data as soon as reasonably practicable following our receipt of your withdrawal.
If you consider that we have processed personal data in violation of applicable law, please contact us as described below. If you consider that we have processed personal data in violation of applicable law and failed to remedy such violation to your reasonable satisfaction, you may also lodge a complaint with a supervisory authority (e.g. the Information Commissioner in the UK).
In order to withdraw consent for our processing of your personal data or complain about our processing of your personal data, please email firstname.lastname@example.org.
Cookies and other technologies
IBC uses a variety of technologies to assess how our sites or mobile applications are used, to personalize your experience and to deliver you marketing, including online content, tailored to your interests. Some technologies we may use include the following:
A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember your preferences, to provide you with content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note that without cookies you may not be able to use all of the features of our sites or other websites and online services.
We may use third-party web analytics services on our sites, such as those of Google Analytics. These service providers help us analyse how visitors use the sites. The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers.
Links to Third Party Sites and Social Media
IBC sites may include links to third-party sites. IBC does not control these third-party sites, and we encourage you to read the privacy statement of every site you visit.
Updates to our Privacy Statement