Privacy Policy

Ian Bridge Consultancy (Ltd.) Privacy Policy

 

Information covered by this statement

This privacy policy details the use and processing of personal information collected and used by Ian Bridge Consultancy (Ltd.). The phrases “Ian Bridge Consultancy”, “IBC”, “us” or “we” shall, when used herein, mean those members of Ian Bridge Consultancy (Ltd.) on behalf of and in respect of whom this policy is laid out. “Personal Information” is information, or any combination of separate pieces of information, that could be used to identify you.

IBC is committed to ensuring that your privacy is protected. By using IBC websites and mobile applications or otherwise providing your personal information, you agree to the collection, use and sharing of your information in accordance with this statement and, as of 25th May 2018, the statutory requirements of the General Data Protection Regulation (GDPR). Please read this privacy policy carefully and contact us if you have any questions.

Information we collect directly from you

We collect information directly from you when you choose to call or email us, or otherwise provide information directly to us. Examples of information we may collect from you are provided below:

  • Name
  • Email address
  • Postal address
  • Telephone and/or fax number
  • Demographic information

Information we collect when you visit our website, mobile applications or other online services

We use cookies to collect information when you visit our website, mobile applications or other online services. Examples of information we may collect from you are provided below:

  • Information about your device browser and operating system
  • IP address
  • Web pages you view
  • Links you click
  • IBC emails you open

More information on cookies is provided later in this privacy policy.

How IBC uses this information

Personal information collected by IBC is kept securely and confidentially to protect the privacy of individuals using our services. We use the information to improve the quality of our service, tailor our content to match your requirements and conduct other IBC business operations. Examples of how we may use the information we collect are provided below:

  • Answer your questions or respond to your requests
  • Protect against or identify potential fraudulent transactions
  • Analyse the use of, and develop, our products, services and marketing
  • Send you email and/or postal messages with information about IBC news and other content that we feel might interest you
  • Enforce our terms and conditions and otherwise manage our business

IBC is committed to protect your privacy in order to maintain the trust-based relationships we are so proud of. We do not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required to do so by law. Under the Data Protection Act 1998, you are entitled to request details of personal information which we hold about you. As of 25th May 2018, IBC will only collect personal information with your explicit consent. To ensure meaningful consent is obtained from you, IBC will provide you with reasonable notice ensuring that your consent is provided on an informed basis.

Your Communication Options

We provide choices about the way we communicate with you.

Email Communications

You can stop receiving promotional email messages from IBC by following the opt-out instructions provided in any such message you receive.

Postal Mail

You can stop receiving promotional postal mail from IBC by following the opt-out instructions that may be included within those communications.

You and your Information

To the extent provided for by applicable law, you have certain rights in respect of the management of the personal data we hold about you. You have the right to request rectification of your personal data; to obtain restriction of the processing of personal data; to object to the processing of personal data (including direct marketing) and to data portability. To exercise any of these rights, please contact us as described below:

Consent

Where you have provided consent for our processing of your personal data, you may withdraw that consent at any time by contacting us as described below. We will cease processing your personal data as soon as reasonably practicable following our receipt of your withdrawal.

Complaints

If you consider that we have processed personal data in violation of applicable law, please contact us as described below. If you consider that we have processed personal data in violation of applicable law and failed to remedy such violation to your reasonable satisfaction, you may also lodge a complaint with a supervisory authority (e.g. the Information Commissioner in the UK).

In order to withdraw consent for our processing of your personal data or complain about our processing of your personal data, please email ian@ianbridge.com.

Cookies and other technologies

IBC uses a variety of technologies to assess how our sites or mobile applications are used, to personalize your experience and to deliver you marketing, including online content, tailored to your interests. Some technologies we may use include the following:

Cookies

A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember your preferences, to provide you with content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note that without cookies you may not be able to use all of the features of our sites or other websites and online services.

Other Technologies

In conjunction with gathering information through cookies, web beacons and Javascript, our web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. We also may record information such as the address of the web page that referred you to our sites and the IP address of the device you use to connect to our sites. We may log information about your interaction with the sites, such as which pages you visit. To control which web servers collect information by automated means, we may place tags on our web pages called “web beacons,” which are small files that link web pages to particular web servers and their cookies. We also may send instructions to your device using JavaScript or other computer languages to gather the sorts of information described above and other details about your interactions with our sites.

We may use third-party web analytics services on our sites, such as those of Google Analytics. These service providers help us analyse how visitors use the sites. The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers.

Links to Third Party Sites and Social Media

IBC sites may include links to third-party sites. IBC does not control these third-party sites, and we encourage you to read the privacy statement of every site you visit.

Updates to our Privacy Statement

We will highlight any updates made to this Privacy Policy by sending an e-mail to the e-mail address you most recently provided us or by posting notice of the changes on this site.